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Opening hours:
Monday - Thursday 09:00-17:00 and Friday 09:00-16:00
Christmas Delivery Information
Our last date for dispatch before Christmas will be 12pm on Thursday 19th December 2024. Orders placed after 12pm on Thursday 19th December will be dispatched ASAP from 2nd January 2025.
Our office will close at 2pm on Friday 20th December 2024, re-opening at 9am on Thursday 2nd January 2025. All orders placed online during the Christmas period will be dispatched promptly from 2nd January.
For any delivery enquiries relating to an order which has already been dispatched, you should have received an e-mail from our couriers (either APC or DX). Contact details for our couriers are as follows: APC (EDS Couriers) 01543 466 455; DX 0333 241 5034. Although our couriers may deliver on certain dates over the Christmas period, please note that they will be running a reduced service. Our team will be on hand to assist with any delivery related enquiries upon our return to the office on Thursday 2nd January.
We hope that you have a very happy Christmas, and we look forward to supplying you in 2025.
Contacting us about a sales or technical enquiry:
During business hours, our Live Chat agents are available to chat immediately - please click on the green "Chat" icon at the bottom right of the screen. Alternatively, please complete the contact form at the bottom of this page and we will respond promptly by e-mail.
Speak with a member of our sales or technical team:
If you would prefer to speak with one of our sales or technical advisors then please call us on 01782 820 970.
Contacting us about a delivery:
If you need to contact us about a delivery, to ensure that your enquiry gets through to the right team please complete the contact form at the bottom of this page. We will do everything possible to dispatch and deliver your order as quickly as possible.
Although we understand that speed of delivery is very important to our customers, a delay in the courier networks is always a possibility, and on occasions orders can also be delivered as a split delivery. For this reason, it's not possible for an online business to 100% guarantee delivery dates. However, should a delay with the couriers occur we will do our very best to resolve this as a matter of urgency.
Contact Mesh Direct:
Hanscan Ltd T/a Mesh Direct, Unit A2 Fraylings Business Park, Stoke on Trent, ST6 4LN
To send us a message by e-mail, please complete the contact form below: